My name is Terri Nakamura, I’m a graphic designer and writer, and I’ve been a social media aficionado and netizen since the early 2000s. On March 18, 2024, my tweets and connections were rudely hijacked, and I was shocked to discover that hackers had stolen my paid “Twitter Blue” @terrinakamura Twitter/X account!
Has this happened to you or someone close to you? It’s worrisome, time-consuming, and, in my case, incredibly frustrating.
Since March 18, I’ve been trapped in a never-ending nightmare, fighting through countless support requests and presenting a mountain of evidence to Twitter. I’ve shared receipts of my payment for Twitter Blue, selfies, a barrage of links and screenshots, and official “Twitter” scans of my legal ID – all hoping to prove my identity and ownership. But Twitter remains unconvinced, and it’s been unbelievable and disheartening.
If any of you know a human being employed by Twitter, or maybe someone who USED to be employed before (according to CNN) Elon Musk fired 6,000 people, I would be beyond grateful to talk with someone who could shed light on this insanity.
Out of sheer desperation, I did something I never thought I would – I recorded a video of myself speaking. I did this to share my story and the frustration I’ve been experiencing, hoping that it might resonate or inspire someone to help.
I’ve been a podcast interview guest with Neal Schaffer, Tim Hughes, Rod Jones, Avery Nishimura, Begoña Pino, Julian Leahy, and others. For me, it’s much easier to answer questions than to just talk by myself. I’d been thinking of posting a YouTube video, and today, I finally sat down and made one. I wish I’d spent more time making myself look presentable, but oh, well. I gathered a few visual props and turned on the camera. I didn’t rehearse, and it was done in one take, with imperfections and all.
The Seattle PD and the Washington State Attorney General have taken up my cause, stepping up to help me reclaim what was unjustly taken from me. Both take identity theft very seriously, wheras Twitter doesn’t. But still, the hackers remain at large, enjoying the show from their parents’ basement.
Have any of you experienced this level of frustration when regaining access to a hacked account? I’ve been told LinkedIn and META are much better neighborhoods when it comes to keeping users safe from account theft. Were you able to resolve the issue? If so, could you please share your story with me?
Your assistance could make a difference, and I will be forever grateful for any help you can provide.
I hope you’ll check out my link to the video:
Many thanks, Terri
#TwitterBlueFail #identitytheft #hacking #customerservicefail #onlinefraud
TERRI’s WEBSITES
https://www.thehorsfallhouse.com
TERRI’S LINKS
About Me:
https://about.me/terrinakamura
Amazon:
Flickr:
https://www.flickr.com/photos/terrinakamura/
Goodreads:
https://www.goodreads.com/terrinakamura
https://www.instagram.com/terrinakamura
https://www.linkedin.com/in/terrinakamura
Linktree
https://linktr.ee/terrinakamura
Tumblr
https://www.tumblr.com/blog/terrinakamura
https://twitter.com/terrinaka (Currently tweeting from my backup account, @terrinaka
https://twitter.com/terrinakamura (@terrinakamura account is currently hacked)
YouTube
Stories, Social Media & Tech 